Art & Prints Shipping

You will receive an email notification that your order has been placed from Eyecandy Art Group. We will then endeavour to ship your order within 7 working days. We ship across the UK and the rest of the world. If you are looking to place an order on the site and your destination country is not featured on the list of options available then please get in touch with us via the contact page and one of the team will be able to assist with a quote.

We use a trusted courier service to send all of our goods. Delivery times vary depending on the type of product which has been ordered. Please provide us with a mobile number and email address as we will send a notification via our shipping partner once your shipment has been collected and is on its way to you, along with the relevant consignment number, except for prints in a tube. In this instance, notifications are received via email or SMS on the day your shipment is out for delivery along with a predictive one-hour delivery window. You will also be given a number of options via the interactive service which includes changing the delivery day if it’s not convenient for you, adding delivery notes i.e. leave with a neighbour or tracking the parcel to see where it is.

Please be aware that should a delivery attempt be made and nobody is there to sign for the delivery the driver will leave a card notifying you of what to do next. Please note that our delivery partner will make one more attempt to deliver your parcel after the original failed delivery date. If they are unsuccessful second time round to deliver the parcel then it will automatically be sent back to us and in this unlikely event, there would be a further charge for a new delivery.

Please see below delivery times and the standard zones we ship to. Customers should allow the following working days for the shipment to arrive once dispatched. For destinations outside of our standard zones please contact us for a non-standard delivery quotation here.

Delivery Schedules

Prints in rigid cardboard Tubes
UK – Up to 2 days
Europe – 3 – 5 days
USA & Canada – 5 – 10 days
Rest of World – 10 — 50 days

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